Missed & Late Appointment Policy

It is important to arrive on time and keep all scheduled appointments. If you arrive at your appointment late you may be asked to reschedule or may have to be moved to another time so that the patients who did arrive on time do not have to be kept waiting. Appointments that are not cancelled with 24 hour notice will be charged a fee of $50. There will also be a $25 late cancellation fee for appointments not cancelled in a timely manner. We realize that emergencies do arise and if you must cancel an appointment the same day, allowances may be made. If you have missed 3 appointments without cancellation within a year, you will be dismissed from the practice.  

It is our primary goal to make sure that your family is well taken care of and receive the best care possible. It is the policy of this office that whoever brings in the patient is responsible for payment at the time of service. We understand that a custody decree will sometimes name one party the responsible party for medical bills. This however is a matter that should be resolved between the parents outside of the office before the visit so the payment is made at the time of service. If you are sending your child to their visit with another representative such as a grandparent or relative, please call with payment prior to visit or make sure to send the payment with them.

Posted in: Policies and Procedures